# About Fairbanks Insurance

> Meet Vénice Fairbanks, with over 30 years of experience in the dealership and repair industry, and Michele Howard, your account manager at Fairbanks Insurance.

Canonical: https://fairbanksins.net/about
Updated: 2026-10-24

## At a glance

Fairbanks Insurance was founded on October 1, 2024 by Vénice M. Fairbanks, who has over 30 years of experience in the dealership and repair industry. Michele Howard is the agency's account manager.

- Founder: Vénice M. Fairbanks
- Experience: over 30 years of experience in the dealership and repair industry
- Before Fairbanks Insurance: 25 years as a direct agent with American Hardware Mutual Insurance Company, then 12 years as an independent agent with Shepard and Shepard Business Solutions
- Account manager: Michele Howard
- Founded: October 1, 2024

## Statement of Values

At Fairbanks Insurance, we believe every business deserves a trusted insurance advisor who puts its interests first. We are committed to providing honest guidance, personalized service, and insurance solutions tailored to the unique needs of dealerships, repair garages, and automotive businesses. Built on integrity, expertise, and long-term relationships, our goal is to help protect what you've built so you can focus on growing your business with confidence.

## Our team

### Vénice M. Fairbanks — Founder

With over 30 years of experience in the dealership and repair industry, I specialize in commercial insurance solutions for franchised and independent dealerships, including automotive, powersports, RV, and marine dealerships, as well as repair and service operations.

I spent 25 years as a direct agent with American Hardware Mutual Insurance Company, where I specialized in insurance programs for franchised dealerships of all types. I then served as an independent agent with Shepard and Shepard Business Solutions for 12 years before founding Fairbanks Insurance on October 1, 2024.

As an independent insurance professional, I partner with top-rated insurance carriers to provide customized coverage solutions that protect your inventory, property, equipment, employees, and daily operations. My extensive industry experience allows me to identify unique risks and recommend insurance programs tailored to your business needs and budget.

I am committed to delivering personalized service, expert guidance, and responsive support. My goal is to help dealership and repair business owners protect what they have built, navigate challenges with confidence, and focus on growing their businesses for years to come.

### Michele Howard — Your Account Manager

Helping people has always been at the heart of everything I do. Throughout my career, I've had the privilege of serving others in many different roles—from working in the school district while raising my two children, to owning a local bakery where community involvement and supporting families and businesses were a daily part of life. My passion has always been understanding people's needs and helping them find solutions.

During the COVID years, communication and customer service became more important than ever, and I spent several years as a Customer Service Supervisor, assisting contractors, coordinating deliveries, and supporting customers. Problem-solving, organization, and multitasking are skills I've developed throughout every stage of my career.

Today, I've found a new passion in the insurance industry. I genuinely enjoy helping individuals and business owners protect what matters most. I'm known for being persistent and determined—when there's a challenge to overcome, I don't give up until the job is done.

Together with Vénice, we are committed to providing personalized service, honest guidance, and responsive support at Fairbanks Insurance. Nothing means more to me than receiving a call from someone who was referred by one of our satisfied clients. Those relationships are the foundation of our business. We would love the opportunity to earn your trust and help you find the right insurance solutions. Give us a call today—let's talk about how we can help.

## Contact

- Phone: 208-477-1610
- Email: team@fairbanksins.net
- Mail: PO Box 190921, Boise ID 83719
- Hours: Mon–Fri 09:00 am – 05:00 pm; Sat–Sun Closed
- Request a quote: https://fairbanksins.net/contact
- Better Business Bureau: BBB Accredited Business · A+ rating, https://www.bbb.org/us/id/boise/profile/insurance-broker/fairbanks-insurance-llc-1296-1000200389

## Site guide

Fairbanks Insurance LLC is an independent insurance agency in Boise, Idaho. It writes commercial insurance for franchised and independent auto, powersports, RV and marine dealerships and for repair and service operations, in Idaho, Washington, Oregon, Utah, California, Nevada and Arizona.

- [Request an insurance quote](https://fairbanksins.net/contact#quote) — fairbanksins.net/contact
- [Call the office](tel:+12084771610) — 208-477-1610
- [Email the team](mailto:team@fairbanksins.net) — team@fairbanksins.net
- [Get the Bond Application](https://fairbanksins.net/forms#bond) — fairbanksins.net/forms
- [Get the New Business Application](https://fairbanksins.net/forms#new-business) — fairbanksins.net/forms
- [Get the Renewal Application](https://fairbanksins.net/forms#renewal) — fairbanksins.net/forms
- [Get the Dealer Questionnaire](https://fairbanksins.net/forms#questionnaire) — fairbanksins.net/forms